If the product is shipped to Australia, no shipping charges will apply.

B. Transit time, processing and shipping after order completion
Usually takes 5 to 8 days (Monday to Friday). Orders end at 5pm EST and are processed within 3-5 working days (Monday-Friday).

C. Once the packaging has changed
is in transit, we will not be able to change the shipping address. If you need to change your shipping address, please contact us at [email protected] within 2-4 hours of placing your order.

D. Tracking
Once your order has been shipped, it will have a tracking number and you will be able to track it until it is delivered to you.

E. Cancellation of orders
If you change your mind, we can accept cancellations at any time prior to receiving and shipping your order. If an order has already been shipped, please refer to our refund policy.

F. Packages in transit
Damage If you find that your parcel has been damaged in transit, please refuse the parcel to the carrier and contact our customer service if possible. If the parcel was delivered without you being present, please contact Customer Services for further instructions.